Living customer orientation, optimizing processes and incidentally increasing one's own profitability
Sense and purpose of ISO 9001:
Its objective is to further develop one's own potential and to increase customer satisfaction, in order to reach the company's goals efficiently and effectively.
Thus an established quality management system is a good way to steer the company future-oriented despite constant changes which result in changing conditions and challenges.
The DEKRA certification shows whether company processes are planned in accordance with documented procedures and that they are implemented accordingly.
After successful evaluation, the certificate and DEKRA seal often serve as a basis on which to operate in the national and international markets.
Benefits of ISO 9001:
- Clear responsibilities and processes that lead to greater employee motivation
- Increased customer satisfaction and stimuli for innovative products and services
- Increased viability through preventing and minimizing errors
- Reduction of risks and support for the implementation of laws and regulations